Pilates at Beyond in Eindhoven

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FAQ

Frequently asked questions

Everything you want to know about our classes, bookings and memberships before you visit the studio.

Classes

Are the classes suitable for beginners?

Our group classes are designed for all levels. Instructors always offer level options so you can work at your own pace. Completely new? Barre Flow, Pilates Classic or Form & Foundations are lovely places to start.

How long are the classes?

Our Barre and Pilates Mat classes last 60 minutes. Reformer classes last 50 minutes.

What should I wear?

Leggings or sports shorts with a top of your choice. Bare feet or grip socks are recommended. Do not forget your water bottle and a towel.

Do I need to bring my own mat?

You may. It is always nice to use your own familiar mat, but we have plenty of mats in the studio if you do not have one or forgot yours.

Until when can I change or cancel a booking for free?

You can cancel free of charge up to 24 hours before the class starts and your credit returns to your account. Cancel later and the booking becomes a late cancellation and the credit is lost. With an unlimited membership a €10 fee applies if you cancel late more than six times in 30 days.

I am on the waiting list, what now?

You receive an email and text as soon as a spot opens up. Click the link or open the Bsport app to book. First come, first served, so do not wait too long.

How do I book a personal or duet training on the Reformer?

Personal training is always on request. Fill in the intake form on the personal training page or email us and we will get back to you quickly.

Can I train during pregnancy?

Absolutely. Let your instructor know before class that you are pregnant and which trimester you are in. We adapt the core work so you no longer train the rectus abdominis and offer slower options where needed.

I just gave birth, when can I join again?

Congratulations. From six weeks after birth, and with approval from your midwife, you can slowly build back up. Give yourself time and progress step by step.

Are your classes suitable for sensitive joints?

Barre and Pilates are lower risk than most high intensity training because of the controlled, isometric work, which makes them very suitable for sensitive joints.

Memberships

Can I take a trial class?

Yes please. Your first class is always free so you can get a real feel for the studio. You will find this option in the rates section of the Bsport app.

Does my membership renew monthly?

Yes, all memberships renew automatically each month on your chosen start date by direct debit through Stripe.

Can I upgrade my membership?

You go! Request it via info@beyond-wellbeing.com and we confirm the change in the back office.

Can I downgrade my membership?

This is possible with a flexible membership. Request it via info@beyond-wellbeing.com and we confirm the change in the back office.

How do I cancel my membership?

A flexible membership can be cancelled by email with one calendar month notice. An annual membership cannot be cancelled within 12 months of purchase; after that year you can cancel via info@beyond-wellbeing.com.

There were insufficient funds at the time of the payment, what now?

It happens. You receive an email and Stripe retries a few times before a €7,50 fee applies, so please make sure there are sufficient funds.

Can I get a refund?

Unfortunately not. We do not refund memberships or class cards once purchased.